Drumnadrochit
Our exciting new housing development in the picturesque Loch Ness side village of Drumnadrochit.
A mix of 3 & 4 bedroom contemporary homes, with superb views of the surrounding landscape and beyond.
All sale enquiries should be directed to our Sales Agents Tailormade Moves.
Compass Building & Construction Services – Consumer Codes
When you reserve your new home with Compass Building and Construction Services, we are dedicated to delivering a high‑quality home and an excellent customer experience. While we aim for every stage of your journey to run smoothly, we understand that occasionally things may not go to plan. If that happens, you can rest assured that you’re protected.
Alongside our responsive after-sales team, out-of-hours emergency support, two-year warranty, and structural warranty provision, we are also members of recognised industry consumer codes. These codes are designed to give you increased confidence, transparency and protection throughout the home-buying process.
Which Consumer Code Applies to You?
The consumer code relevant to your purchase depends on the date you reserved your new Compass home.
ICW Consumer Code for New Homes
If you reserved your home on or after 1 October 2015, your purchase is covered by the ICW Consumer Code for New Homes.
The ICW Code ensures that every buyer of a Compass home:
- Is treated fairly throughout the process
- Receives accurate, reliable, and timely information
- Understands what service levels to expect, before and after completion
- Can access an independent dispute resolution scheme if needed
- Receives clear customer service, including support for vulnerable customers
Guiding Principles of the ICW Code include:
- Fairness
- Transparency
- Reliability
- Safety
- Quality
- Responsiveness
- Customer Care
- Inclusivity & Support for Vulnerable
- Buyers
- Independent Dispute Resolution
For full details, visit the official ICW Consumer Code website:
